wk44's Privacy Policy

1 Types and Scope of Information Collected

When creating an account and using wk44, we may collect various types of information. The details of that information are provided below:

1.1 Identity Information

• Full name and date of birth (for age verification)
• Email address
• Mobile number
• National ID card or passport details (when identity verification is required)
• Residential address

1.2 Financial Information

• bKash, Nagad, or Rocket account numbers (for transactions)
• Bank account details (for bank transfers)
• Deposit and withdrawal history

1.3 Device and Technical Information

• IP address and device type
• Browser and operating system information
• Cookie and session data
• Gaming activity logs on the platform

2 Purpose of Information Collection

wk44 collects your information for the following legitimate purposes:

• Account management: Information is used to create, verify, and manage your account.
• Identity verification: Age and identity are verified to ensure that only those aged 21 or above can use the platform.
• Financial transaction processing: Financial information is used to process deposits and withdrawals via bKash, Nagad, Rocket, and bank transfers.
• Customer support: Information helps us provide our 24/7 live chat and email support.
• Platform improvement: To enhance the user experience and resolve technical issues.
• Fraud prevention: To detect suspicious activity and ensure platform security.
• Legal compliance: To comply with applicable laws and regulations.
• Promotional communications: With your consent, to inform you about bonuses and offers.

3 Data Protection and Security

The security of your information at wk44 is our top priority. We apply industry-standard technical and organizational measures:

• SSL/TLS encryption: All data transmissions are carried over encrypted connections, preventing unauthorized access by third parties.
• Secure servers: Your information is stored on firewall-protected servers.
• Limited access: Only authorized personnel may access your information, and only for the purpose of providing specific services.
• Regular security audits: Our systems are reviewed through regular security audits.
• Password hashing: Your password is never stored in plain text — only an encrypted hash is kept.

However, it is not possible to guarantee that data transmission over the internet is completely secure. It is also your responsibility to keep your account password confidential and to notify us immediately if you suspect unauthorized access.

4 Sharing Information with Third Parties

wk44 never sells your personal information for commercial purposes. However, information may be shared in specific circumstances:

• Payment processors: bKash, Nagad, Rocket, and partner banks receive the information needed to complete financial transactions.
• Technology service providers: Technology partners who operate the platform may receive limited information under strict confidentiality agreements.
• Law enforcement agencies: Information may be provided to comply with legal obligations, court orders, or applicable regulations.
• Fraud prevention agencies: Where necessary to protect the integrity of the platform and detect fraud.

When sharing data with third parties, we ensure that they also comply with applicable privacy standards.

5 Data Retention Period

wk44 retains your information only for as long as necessary. The following factors are considered when determining the retention period:

• All information is retained while your account is active.
• Even after an account is closed, certain information may be retained for a specific period as required by applicable law, for legal, accounting, and security reasons.
• Financial transaction records are retained under applicable financial regulations.
• Once marketing consent is withdrawn, information is no longer used for that purpose.

After the required period, information is securely deleted or anonymized.

6 Your Rights

As a wk44 user, you have the following rights regarding your personal information:

• Access: You have the right to know what information we hold about you.
• Right to rectification: You can request correction of your information if it is inaccurate or incomplete.
• Right to erasure: In certain circumstances you can request deletion of your information, although this may not be fully possible if legal obligations exist.
• Objection to processing: You can object to the use of your information for specific purposes (such as marketing).
• Data portability: You can request a copy of your information in a common format.
• Withdrawal of consent: You can withdraw consent previously given for marketing or optional communications at any time.

To exercise these rights, contact us by email. We will endeavor to respond to your request within the applicable timeframe.

7 Cookies and Tracking Technologies

wk44 uses cookies and similar technologies to improve platform functionality and the user experience.

7.1 Types of Cookies

• Essential cookies: Essential for maintaining login sessions and operating the core functions of the platform. These cannot be disabled.
• Functional cookies: To remember your preferences and language settings.
• Analytics cookies: To understand how different parts of the platform are being used — all data is anonymized.

7.2 Cookie Controls

You can block or delete non-essential cookies from your browser settings. However, doing so may limit some platform functionality.

8 International Data Transfers

wk44 is an international platform. In some circumstances your information may be processed or stored on servers outside Bangladesh. In such cases we ensure that:

• Appropriate safeguards are in place for data transfers.
• Third parties receiving customer data are bound by their own privacy obligations.
• International-standard encryption is used for data transfers.

9 Privacy of Minors

The wk44 platform is operated exclusively for those aged 21 or above. We do not knowingly collect personal information from minors. Our age verification process is part of this commitment.

If you believe that a minor's information has been submitted to us by mistake, please contact us immediately and we will take appropriate steps to delete that information.

10 Policy Changes and Updates

wk44 may change or update this privacy policy from time to time. If any significant changes are made to the policy:

• A new version will be published on this page.
• Where necessary, a notification may be sent to your registered email address.
• Continued use of the platform after changes are made will be considered as your acceptance of the updated policy.

Therefore, it is recommended that you visit this page regularly.

11 Links to External Sites

The wk44 platform may sometimes contain references to third-party websites. These external sites operate completely independently and have their own privacy policies. We are not responsible for the data protection practices of those sites. It is recommended that you read their policies before visiting any external site.

12 Contact and Complaints

If you have any questions, concerns, or complaints about this privacy policy, or if you wish to exercise any rights relating to your information, please contact us:

• Email: [email protected]
• Live chat: Available 24/7 in Bengali and English

We will review your request and endeavor to respond as soon as possible. wk44 believes that transparency and trust are the foundation of a long-term relationship.